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It is our mission to ensure every resident receives the highest standard of care tailored to their unique needs. How do we do this? We continually invest in our homes, teams and innovative technology.
Care Quality
In 2023 we saw a significant improvement in our care quality ratings. A contributing factor was the implementation of a new digital dependency tool. It enabled our clinical teams to make more informed decisions with evidence-based support for our homes’ unique requirements.
Magic Moments
We are committed to enhancing our Magic Moments programme, which promotes all-around wellbeing for residents through a variety of vibrant interactions that stimulate the mind, body, and soul.
To support our activities programme and provide on-demand entertainment for residents, we developed the Magic Moments Portal. This portal, available in all our homes, offers a fantastic array of entertainment options, including quizzes, games, live events and holistic sessions, ensuring there’s something for everyone.
In 2023, we provided over 125,108 individualised one-to-one activities for our residents. By offering engaging activities inspired by residents’ interests, we achieved an 84% participation rate in our care homes.
Awards
We are delighted our innovative care practices has been acknowledged by the following prestigious awards, in which we were finalists for.
HealthInvestor Awards: Elderly Care Provider of the Year: Large Group Award
This recognition highlights our ongoing improvements in our Magic Moments Activities Programme, our strategic investment in technology to enhance care, and our robust learning and development opportunities for team members.
The Dementia Care Awards: Dementia Trainer and Workforce Award
Since launching ‘Our Approach to Dementia Care’, our dedicated Dementia Champions have led over 750 workshops for more than 5,550 team members, equipping them with the essential skills and knowledge to meet the diverse needs of our residents. This initiative ensures our residents receive excellent person-centred dementia care.
Through these innovations, we strive to create a nurturing and vibrant environment where our residents can thrive.
Join us in celebrating Care Home Open Week 2024 and experience firsthand the vibrant, compassionate communities within our brighterkind and Four Seasons care homes. Whether you are looking for care or keen to attend an event, please get in touch with our friendly team at your local care home.