Share This Article
The team at Kingston Care Home in Kingston upon Thames are delighted to have received a ‘Good’ rating from the Care Quality Commission (CQC) following their most recent inspection.
The home, which provides residential, nursing, respite and palliative care was praised for its high-quality, person-centred care and rated ‘Good’ in every inspection category; Safe, Effective, Caring, Responsive and Well-Led.
The CQC reported that: “People received care and support from staff that treated them as individuals and made sure they had choice and control over how their care and support was provided.”
The report also noted that: “People were treated with kindness and respect by a caring staff team and took part in a wide range of activities to support their independence, health and wellbeing.”
Residents told the CQC: “The care is marvellous; the staff are very good and so kind. Everything is done so well here.” And: “The reason why I think this is a good place is because of the staff and the care that we receive. They are respectful and treat people with dignity.”
A relative of one the residents said: “They go above and beyond to keep people here entertained and involved. They keep people alert, they take people out, they do all sorts.”
External healthcare professionals who work with the home, said: “Kingston Care Home cares for residents with compassion, empathy, and respect. Every resident feels valued and supported.” And “Kingston Care Home offers tailored care so that each resident is treated as an individual whilst involving their families and professionals.”
Home Manager, Alex Teixeira, said: “Everyone at Kingston Care Home is thrilled with this achievement and I’m extremely proud of our team and their dedication to providing excellent care. By working together, we can really enrich the lives of our residents and make a positive difference every single day.”
Read the article about Kingston Care Home’s CQC report on Surrey World.